Shipping policy

Last Updated: May 01, 2026

Thank you for shopping with Apple Professional. This Shipping Policy explains how we process, ship, and deliver orders.

1. Order Processing

  • Orders are typically processed within 1–2 business days after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • We reserve the right to delay processing in case of stock issues, verification requirements, or unforeseen circumstances.

2. Shipping Coverage

Apple Professional currently ships across Pakistan. Delivery availability may vary depending on the courier service coverage area.

3. Delivery Time

Estimated delivery times:

  • Major Cities: 2–4 business days
  • Remote Areas: 4–7 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other external factors.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before order confirmation.

We may offer free shipping promotions on selected products or order values from time to time.

5. Order Tracking

Once your order is shipped, you may receive a tracking number via SMS, email, or WhatsApp to track your shipment status.

6. Failed Deliveries

Please ensure that your shipping address and contact details are accurate.

If a delivery attempt fails due to:

  • Incorrect address
  • Unreachable phone number
  • Customer unavailable

the courier may attempt re-delivery or return the parcel to us. Additional shipping charges may apply for re-shipment.

7. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with:

  • Your order number
  • Photos of the package and products
  • Details of the issue

We will investigate and provide an appropriate solution.

8. Delays Beyond Our Control

Apple Professional is not responsible for shipping delays caused by:

  • Natural disasters
  • Public holidays
  • Courier service disruptions
  • Political or regional issues
  • Customs or regulatory delays

9. Contact Information

For shipping-related questions or support, contact us:

Trade Name: Apple Professional

Phone: +92 342 9248762

Email: applehaircolorofficial@gmail.com

Address:
Apple Professional
E-14, B-Block, GB Plaza,
Karkhano Market,
Peshawar 25000, Pakistan